In common perception, the field of Hospitality and Tourism is often associated with service delivery and customer experience. However, in professional practice, it is also a field that requires a high level of responsibility, safety awareness, and the ability to handle complex situations.
Within the framework of the Current Issues in Hospitality course, students at VNU International School are exposed to real-world challenges in the industry. This enables them to better understand the connection between service operations and critical aspects such as security, risk management, and professional responsibility.
Guest speaker Lieutenant Colonel Cao Thanh Long – Investigator from the Criminal Investigation Agency, Hanoi City Police.
In a recent guest lecture, Lieutenant Colonel Cao Thanh Long – Investigator from the Criminal Investigation Agency, Hanoi City Police – shared practical insights and real-life cases in the hospitality and tourism environment. His discussion highlighted that seemingly simple situations may conceal significant risks; minor decisions can lead to serious legal consequences; and identifying unusual signs requires sharp observation, experience, and professional judgment.
Through case-based discussions, students not only gained knowledge but also developed a practical approach to problem-solving, closely aligned with real-world professional contexts in an international environment.
Students actively engaging and sharing ideas with the guest speaker.
The session also emphasized the role of hospitality personnel as a “frontline force” in maintaining safety and security within tourism and hospitality settings. Students were equipped with essential awareness of procedures, observational skills, and the ability to assess and respond to situations—key competencies required in the workplace.
Additionally, a demonstration of basic self-defense techniques provided students with practical knowledge on personal safety in professional environments, enhancing the applicability and engagement of the learning experience.
— Dr. Tran Kim Loan, Course Instructor
Commemorative photo with the guest speaker and VNU-IS students and faculty.
Through practice-oriented learning activities such as guest lectures, field trips, and experiential learning, the Bachelor’s program in Hospitality, Tourism, and Event Management at VNU International School not only delivers solid academic foundations but also prioritizes the development of professional competencies. This approach—integrating real-world exposure, simulations, and industry engagement—represents a key strength of VNU-IS, preparing students with the skills, mindset, and adaptability needed to thrive in both local and international professional environments.
Nguyễn Phương Mai
Faculty of Economics and Management
